Q.1.3 Organisations such as Facebook, Airbnb and Uber have harnessed social capital to grow their market shares and become major disruptive forces in their industries. Define and explain how a digital citizen can build and enhance social capital.

1. social capital can be described as the collective value of all social networks to do things for each other (norms of reciprocity) . The central premise of social capital is that social networks have value ( better together initiative [ s.a.]) 

in other words this means that there are certain advantages that can be achieved when using social networks such as :

• reciprocity 
• trust
• cooperation 
• information

this creates value for people who are connected to each other through social networks.

    2.  Digital citizenship can be defined as the norms of proper , responsible etiquette when using technology .

• a digital citizen can strengthen their social capital by engaging and collaborating in social media tools such as facebook , youtube ,twitter ,etc. this will also increase their social communication skills ,digital literacy and psychological well-being , as this gives us the feeling of respect and connection through engagement with others . (duke university [s.a.]).

Assistant Professor Chen at the University of Texas believes that the benefits and value of social capital are listed on the diagram above.